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FAQ

Frequently asked questions about Shop.RodneyWayne.com

For all queries regarding salon services, please contact your preferred Rodney Wayne salon click here for locations

Which browsers can I use to view Shop.RodneyWayne.com?
The website is compatible with the latest versions of Safari, Firefox, Chrome and Internet Explorer. We recommend Google Chrome, download the latest version

How do I report an error on the website?
Thanks for letting us know, you can email us at shop@rodneywayne.com

How can I track my order?
When we dispatch your item/s we will send you an email with a link to track your order. Alternatively if you logged in when your purchased your item/s you can login online and track your order from your profile page.

How long will delivery take?
Delivery will take approximately 5 business days, and a signature will be required upon delivery unless you have stated otherwise. 

How much will it cost to deliver my item/s?

Delivery is FREE throughout New Zealand for all orders over $45, for order below $45 delivery cost $5.

Why is a product out of stock online?
When a product is on the website but out of stock online it means that we are temporarily out of stock and more is on the way, so check back soon.

I have a question regarding my order, who can I contact?
You can email us at shop@rodneywayne.com